McGregor PACE (Program of All-inclusive Care for the Elderly) is a community-based service program that provides in-center and in-home healthcare services to the elderly as an alternative to nursing home placement, allowing Seniors to remain at home.
We seek a highly motivated Regional Director of Sales to join our team at PACE. This individual will implement all marketing and referral/sales activities and be responsible for the day-to-day operations of the sales functions.
Responsibilities:
- Develops, maintains, and coordinates the implementation of strategic sales plans
- Assists CEO in program expansion for multi-site development
- Provide leadership for the Marketing Representatives and Marketing Support Coordinator by role modeling behaviors of acceptable PACE sales and enrollment processes
- Hires, trains, promotes, and provides technical oversight to departmental staff
- Assists in the annual budget planning process; manages and develops departmental budget
- Works collaboratively with multi-disciplinary team to develop and implement programs that advance customer service and satisfaction
- Establishes and maintains community involvement with social service agencies, senior centers, senior housing, medical centers, home care agencies, and other providers
- Contributes to the initial Participant plan of care and documents in the medical record; may attend team meetings; communicates Participant changes and issues to the multidisciplinary team as appropriate
- Is a member of the leadership team, participating in and contributing to the Management team, Quality Council, and other forums which develop organizational strategy and planning
- Does not participate in any marketing practices which are prohibited by PACE regulations (§460.82): a) discrimination of any kind, excepting age; b) activities that could mislead or confuse potential participants or misrepresent the PACE organization, the Centers for Medicare and Medicaid Services and/or the Ohio Department of Jobs and Family Services; c) provide gifts or payments of any form to induce enrollment;) contracting outreach efforts to individuals or organizations solely for enrollment purposes; e) unsolicited door-to-door marketing
- Assists in the development of policies and procedures to ensure regulatory compliance for the PACE program
- In conjunction with human resources, has hiring, firing, and performance review responsibilities
Minimum Qualifications:
- Bachelor’s degree in marketing, communications, or related field (master’s degree preferred).
- Minimum of five years experience in the development and implementation of marketing/public relations or business development, preferably in a healthcare environment
- Current Ohio driver’s license and reliable car required
- Public speaking and presentation skills; strong communication skills
Preferred Qualifications:
- Experience working in home or community-based health/social services organization, preferred
- Experience working with older adults, especially those with dementia, desirable
- Basic proficiency in Windows, Word, PowerPoint, and CRM required; database/spreadsheet applications desirable
- Knowledge of Medicare and Medicaid criteria highly desirable