Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com
Pavion and our family of companies is seeking a talented and motivated Inside Sales Representative to join our security business unit. This individual will be responsible for deepening the relationships RFI has with existing clients and providing strategic support throughout the pre-sales and post installation sales process. These duties include gathering sales data, creating and managing sales campaigns, and establishing efficient sales procedures. Performs necessary tasks that aid in achieving established sales goals which may include cross-selling different products and services, answering incoming sales requests, and working with manufacture reps to keep the sales team up to date on new system benefits.
Primary Responsibilities:
Inside Sales & Customer Success:
- Engaging Customers in the renewal process 120 Days before their expiration date. Goal to book/bill 30 days in advance
- Generate cross-selling opportunities including a focus on evergreen contracts, subscription service contracts, and other recurring revenue type services
- Proactively deepen RFI’s existing customer relationships through solution sales mitigating attrition. Selling New Service contracts
- Communicate timely and effectively to resolve RFI, Client, or other inquiries and/or requests. Be a customer-facing representative at RFI and conduct oneself in a professional manner
- Actively listen to customer concerns and resolve customer challenges
Sales Operations Support:
- Demonstrates ability to sell recurring monthly services
- Demonstrates ability to maintain strong sales pipelines and forecast
- Excellent planning, organization, and time management skills
- Interact with decision makers, security directors, IT directors and end-users
- Perform site walks with customers to determine customer needs
- Prepare and facilitate presentations, system demonstrations and proposals
- Ability to write Presentations and Cost Proposal in a professional manner
- Close sales and finalize agreements with customers
- Strong customer service and results orientation
- Provide management with regular updates on sales activities including customer calls, appointments, presentations, and project opportunities in CRM
- Ability to analyze sales data and develop recommendations and solutions
- Demonstrated energy, drive, determination, and persistence, even when confronted with rejection
- Other duties deemed necessary
Basic Qualifications:
- High school education, or equivalent
- 3+ years of experience in Sales
- Valid drivers license and acceptable driving record
- Proficient in the following computer programs (Excel, Word, Outlook, and CRM)
Preferred Qualifications:
- Bachelor’s degree preferred
- Security and/or Life Safety sales experience
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
