At Hoffmann Brothers, we stand committed to our mission of Improving Life in Every Home - our customers, our employees, and the communities in which we live and serve. For over 40 years, we have been an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties in St. Louis - and now in Nashville, TN! Recipient of multiple Top Workplace and industry awards, we believe in taking the best care of our employees, and they will take the best care of our customers.
At Hoffmann Brothers, your career growth is important to us. Whether you are new to the trades wanting to take advantage of our free trade training programs, or a career professional looking to cultivate your craft or leadership skills, we have a path for you!
We offer a variety of benefits to all of our employees, which include:
- Competitive Pay
- Free Medical, Dental and Vision Family Coverage
- Paid Time Off - Day 1
- 401(K) with Company Match
- Great Work Environment and Healthy Work/Life Balance
- Paid Training and Leadership Development Programs
- Endless Opportunities for Advancement
- and so much more
Summary of Job: Reporting to the Vice President of Operations of Hoffmann Brothers Saint Louis, the HVAC Install Manager will have responsibility for Hoffmann Brothers' most profitable department.
Successful outcomes will be attained by working with Senior Leadership and Field Managers to align and deliver results through setting goals and KPI's, aligning our Hoffmann Brothers Purpose and Values to deliver exceptional customer service and outcomes for our team members, our customers, and the communities in which we live & serve.
Coordination and collaboration with department managers will be critical to your success.
Essential Duties and Responsibilities:
- Lead and develop a dynamic team of over 30+ team members in a high-growth and rapidly changing environment
- Empower Field Managers to demonstrate decision-making using sales data, technician feedback, KPI's, and process accountability
- Define and cascade annual revenue targets, commission structures, and leads the overall planning process
- Assist Field Managers and help them to achieve their goals
- Establish, foster, and drive strong relationships with other Hoffmann Brothers' departments to provide open lines of communication for feedback, job scheduling and lead generation
- Inspire and motivate a team of experienced Field professionals to achieve results through technical training and professional development
- Resolve client issues in a timely fashion with defined closure
- Develop and maintain a strong culture to aid recruitment and increase retention
- Develop, coach and mentor your team into a highly functioning group
- Anticipate challenges and develop plans to overcome
- Foster an environment of collaboration and accountability
Qualifications:
- Previous management and leadership experience required
- Proven ability to inspire both personal and professional growth in our team members
- Strategic thinking capabilities to evaluate, assess, and make recommendations for change
- Analytical and capable of navigating data to derive insights and define strategies
- Ability to provide unparalleled client satisfaction
- Ability to drive team performance to achieve all business goals and objectives
- Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment
- Able to conduct team / large group meetings effectively, utilizing various forms of presentation tools
- Ability to direct and lead effective and efficient performance of a team
- Effective communication, negotiation skills and customer focus
- Advanced skills with Microsoft Office
- Highly organized with strong attention to detail, while managing multiple priorities
- Lives our Hoffmann Brothers Values: Integrity, People Focused, Commitment, Solution Driven and Ownership
- All employees of Hoffmann Brothers must consider safety as their primary job. General knowledge of safe working practices and federal/state OSHA requirements is required as applicable
Physical Demands/Working Conditions:
To adequately perform the duties of this job, the employee is regularly and routinely required to sit, stand, walk, stoop, use hands, fingers, handle controls, hear, and talk. Individuals may need to sit at a desk or table for long periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees in an office environment may be required to occasionally lift up to 25 pounds depending on the position.
Hoffmann Brothers is an Equal Opportunity Employer
