Systems Support Technician I

Aditi Consulting • Santa Ana, CA, US • $22 - $26 / hour • 1w ago

Payrate: $ 22.74 - $ 26.20/ hr.

Summary:
The Computer Operator II position will report directly to the Operations Team Lead and provide direct support to the Command Center team. Candidate will be able to provide support to monitor and perform nightly production batch processing in both the Open Systems and mainframe using Control-M products. Candidate will also be tasked to monitor several compute areas for the data center team. They must be able to perform data center facility walk-throughs multiple times per shift. The operator must also be proficient in Microsoft Office products. Candidate will be required to possess good verbal and written communication skills, be able to perform in pressure situations, and have considerable troubleshooting skills.

Detailed Responsibilities:

Monitors and performs nightly production batch processing using Control-M for Open Systems
Monitors and performs nightly production batch processing using Control-M for mainframe services
Monitors the server and network performance using Solar Winds Orion
Monitors the data center facilities alerts using SiteScan
Monitors the data center security using Genetec Security Center CCTV
Monitors the OnBase polling workstations
Performs campus walk-through multiple times per shift
Escorts data center visitors as per required basis
Proficient in Microsoft Office products, ie. Word, Excel, Visio
ITIL comprehension for Change Request process, Incident Management creation and tracking

Additional information:

Execute batch processing ; monitor batch processing; AIX open systems and mainframe knowledge
Some adhoc work within excel and VISIO
Good written and verbal communication and be able to self motivate (and keep themselves awake)
Use monitoring tools using Orion for network/ systems and Site scan/site-link to monitor facilities
3rd shift position (10PM- 6:30 AM) Wednesday- Sunday and 100% onsite
Perform recurring facilities walk-around checks
Have to be able to go up and down stairs

Education:

High school education and 2+ years of related experience; or technical training

Top 5 skills:

Control-M schedule monitoring and execution
Batch processing monitoring and execution
Other computer operations monitoring experience
A reliable person with team attitude looking for stability
ServiceNow entry and communications

Pay Transparency:
The typical base pay for this role across the U.S. is: $ 22.74- $ 26.20/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.

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