Prosegur is a world leader in the private security industry. Through its five business lines — Guarding, Global Risk Services, Technology Integration, Remote Services/iSOC, Temporary Security Solutions — it offers companies, households, and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 160,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.
Job Description
The Security Technician will be responsible for installations, service, maintenance, inspections, repairs, and troubleshooting/diagnostics of access control, video surveillance, intrusion detection, and intercom systems.
Key Responsibilities:
- Travel to commercial client sites to install, service, repair, troubleshoot security systems. Including but not limited to:
- Card readers, access control panels, ancillary door devices, IP and analog cameras, head-end video recorders, wired and wireless systems and intercom systems, intrusion panels, alarm devices, intercom stations and electrified and non-electrified locks.
- Program security systems after install/service to commission them including installing software on windows or linux operating systems.
- Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
- Provide all necessary documentation for tracking of install and service-related issues
- Use SedonaX application to track install/service job updates and field performance.
- Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment required for working on security systems.
- Demonstrate proficiency in reading and understanding electrical schematics, CADD and related documents for their use in low voltage applications
- Establish and maintain effective working relationships with both internal and external customers
- Provide phone and on-line remote diagnostic support as needed.
- Drive safely to commercial client sites, with a company issued vehicle, to perform system installations and service work
- Ensure that the projects meet customers’ expectations and are delivered per the customers detailed scope of work.
- Additionally, the Security Technician will also perform all other duties as assigned by Operations Management
Required Knowledge and Skills:
- High School Degree, Vocational School or equivalent required
- 5+ years of direct field experience in the installation and service of Access/Video/Alarm integration systems
- Experience with any or all the following preferred: Geutebruck, Gallagher, Genetec, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Honeywell, or ONSSI
- Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired
- Understanding of Linux and Windows operating systems and overall IT network topology
- Highly proactive and skilled individual, and always maintain performance consistent with Prosegur core values
- Ability to meet deadlines and work in a fast-paced environment with minimum direction
- Good communication skills for effective interaction with internal & external customers
- Available for scheduled “on-call” duties to respond to emergency service calls
- Strong troubleshooting skills, mechanical and electronics aptitude
- Capable of lifting up to 50 lbs and working on ladders/lifts as needed.
- Be able to work independently or as a member of a team
- Ability to work in the field for a full 8 hours per day.
Pay Salary:
- For any salaried or hourly positions, compensation will be based upon the position and level of experience.
Please note: Field Technicians are supplied with a company van.
Benefits
Prosegur is an equal-opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.
