The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Security Supervisor.

The Security Supervisor will supervise all security functions related to both public and private events, at the direction of the Security Manager, including serving as the Security Lead or liaison in the absence of the security Manager. The Security Supervisor will oversee all life safety and security personnel to ensure a safe and enjoyable guest experience for internal and external guests.

Major Responsibilities

Serve as the Security Lead during public events including overseeing the day-of execution of security plans for front and back of house needs, personnel and equipment deployments, general crowd management, artist meet & greets, and other special requests as needed.
Oversee all aspects of the security screening process and credential requirements for event attendees and backstage guests (artists, crew, stagehands, etc.) as required by each event. Disseminate information related to credentials or access to other Security Officers.
Limit loss and damage by reporting and documenting any irregularities (trespassers, building damage, leaks, unsecured access points, etc.) and by informing violators of policies and procedures. Complete event reports for each public event.
Coordinate event security specifics and emergency responses with on-site local life safety for each event, including police, fire, medics, etc.
Assist the Security Manager in the implementation of event documentation, planning, and execution when necessary.
Other duties as directed

Knowledge, Skills, & Qualifications

Must have a High School diploma or GED.
Must have 3 or more years of Event Security Experience, specifically related to crowd management or screening for prohibited items
Strong communication skills (verbal and written)
Must be proficient in general computer skills including word processing, e-mail, internet navigation, and web searches
Must be able to work successfully both as part of a team and independently with limited instruction
Must be able to remain calm and assertive when dealing with angry, unruly, and/or emotional guests during times of heightened and intense interactions
Must be able to maintain strict company, staff, and guest confidentiality
CPR and First Aide certification preferred
Trained Crowd Manager certification preferred
Experience with Avigilon or similar camera monitoring software preferred
Supervisory or Leadership Experience preferred
Essential Physical Requirements:
Extended periods during which there is continuous physical exertion required.
Must be able to frequently traverse the building including moving between multiple floors and ascending/descending stairs.
Must be able to lift materials or equipment up to 50 pounds occasionally and must be able to pull/push/move up to 100 pounds with assistance if necessary.
This position will require the ability to physically assist guests and employees as needed.

Other Requirements

Must be able to work variable shifts including days, nights, weekends, and holidays as needed
Regular requirement to work extended or irregular hours including evenings, weekends, holidays, and overtime as needed.
Successful applicants must be able to pass a post-offer, pre-employment background check.
Successful applicants must be fully vaccinated for Covid-19. Fox Theatre will consider reasonable accommodation requests for exemption due to medical reasons or religious beliefs.

About The Fox Theatre

The Fox Theatre is one of Atlanta's premier venues for live entertainment, welcoming more than 250 performances a year in its 4,665-seat theatre. From rock concerts and Broadway productions to ballets, comedy, and movies, the historic venue attracts more than 500,000 visitors annually. The theatre also hosts over 100 annual private events like wedding receptions, trade shows, corporate meetings, and association functions in two fabulous ballrooms and outdoor terraces. The Fox’s premium Marquee Club presented by Lexus, is a 10,000 sq. ft, three-story luxury bar accessible to all Club Level ticket holders for events at the Fox. As a 501(c)(3) nonprofit arts organization, the Fox Theatre stands today as a fiercely protected landmark and a nationally acclaimed theater. The Fox Theatre proudly acknowledges its partners for their generous support: Coca-Cola, Lexus, Georgian Terrace Hotel, Georgia Natural Gas, Regions, and Grady Health System.

Notable accolades include 2022 IEBA Theatre of the Year; 2021 Billboard Magazine #1 Highest Grossing Theatre Worldwide (5,000 seats or less); 2021 Pollstar Magazine #2 Theatre Worldwide in Ticket Sales; 2021 Venues Now Magazine #2 Year-End Top Stops (2,001-5,000 seats); 2019 Venues Now #1 Top Stop of the Decade Award for Tickets Sold.

About The Marquee Club Presented By Lexus

The Marquee Club Presented by Lexus is the Fox Theatre’s premium club space open to Club Level seat holders or annual Members only. Adjacent to the theatre, the Moroccan and Middle Eastern-style club is 10,000 square feet of luxury space that includes five premium bars; three rooftop environments, including the climate-controlled Conservatory, patio-covered Arcade Terrace, and outdoor Rooftop Terrace. Open only during public events at the Fox Theatre, the Marquee Club offers a premium pre-show through post-show experience with benefits including early entry, private restrooms, 2 alcoholic beverages per event, pre-show food, onsite activations during select events, and more. Additional amenities include priority pre-sale ticketing notifications, concierge guest services, and self-parking access to an adjacent lot for some membership levels.

Whether on the front lines or behind the scenes, every single member of our staff plays a vital role in the memory-making experience we call “The Fox Experience”. The members of our staff are held to the highest Guest Service Standards. Seeing a smile on the face of every guest and knowing that you are taking part in the making of a memory that will last forever is just one of the many perks of working at the Fox.

Fox Theatre, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Fox Theatre complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Fox Theatre expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

The Fox Theatre is located at 660 Peachtree Street NE, Atlanta, GA 30308.

The Fox Theatre

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