André Global Inc. is a global provider of information technology services. Since 2002, we have helped our clients in the APAC region achieve their business goals by leveraging the power of technology. In 2016, we entered the AMERICAS to re-create similar success here as well. Headquartered in New York City, we are now serving our global clients.

We strive to deliver customer satisfaction through our service quality to all our clients!

Our global and diverse team helps our customers achieve their project goals at a faster pace with high affordability but without any compromise on quality. We take pride in providing an outstanding quality of service to all our customers starting from startups, small businesses to Fortune 500.

With more than a decade of experience servicing customers across geographies, we have stationed ourselves at a unique position in the global market. Our ability to assemble the best workforce in record time has been a great asset to our clients.

We have multiple Security Systems Administrator (Level 1, Level 2 and Level 3) positions with our direct client in Fremont, CA.

The Security Systems Application Specialists will join our client's Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Clearance/Citizen Type: No Clearance Required.

What You’ll Do

Application Specialists are key members of the global technology team responsible for building and maintaining enterprise technology application systems.

Essential Responsibilities and Activities Include but are Not Limited to:

Programming various technology application systems by adding devices and configuring for operation.
Providing system support to the Integrators/LSPs in the field during deployment.
Commissioning/testing support at the software level for the field teams.
Monitoring operational systems for errors and alerts.
Troubleshoot various technologies related to access control, video, and building management systems.
Document daily functions and troubleshooting process to create and revise playbooks.

Key Requirements

Must have security application experience in one or more of the following application systems: access control, video, or building management.
Must have basic knowledge of IP network configuration.

Preferred Experience

Experience programming access control systems, specifically Software House CCure 9000.
Experience programming video management systems, specifically Genetec.
Experience programming building management systems, various.

Communication Skills

Strong oral, technical writing, and presentation skills
Ability to build productive relationships with team members, clients and other network/system stakeholders.

Behavioral Skills

Must be able to balance high quality standards with schedule pressures and a demanding environment.
Must be a resourceful self-starter, flexible, proactive, solution-oriented and customer-oriented.

Work Schedule

Required time in the office 3 days/week. Other days can be remote.
On-site requirements are subject to change and could increase at any time.

André

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