Location:Somerville, MA (Hybrid position)

Job: Software Development and Systems Management

Manager:SVP, Energy Solutions

Who we are:

AlphaStruxure is a leading Energy as a Service (EaaS) provider and microgrid integrator. Its purpose is to decarbonize energy infrastructure at speed and scale. It does so by helping public- and private-sector organizations achieve ambitious, tailored energy transformations — without the CapEx or complexity. AlphaStruxure designs, finances, builds, owns, operates and maintains energy infrastructure, including microgrids, to deliver emissions reductions, reliability, and resilience. Its projects include two of the largest transit microgrids in the U.S. and a microgrid for John F. Kennedy International Airport’s New Terminal One. Unlike other EaaS providers, AlphaStruxure owns its clients’ systems for the entire lifecycle, making the company accountable to long-term guarantees on pricing and performance. AlphaStruxure’s joint-venture model harnesses Schneider Electric’s 185+ year legacy of energy innovation, with more than 350 successful microgrid projects across North America. AlphaStruxure is based in Boston, Massachusetts, operates across North America, and leverages global capabilities. Learn more about the company at alphastruxure.com and follow the company on LinkedIn.

About the role:

The Software Development and Systems Management candidate will be responsible for supporting our Integrate Energy Management Systems for our microgrid sites, including triaging and responding to engineering support requests, troubleshooting and issue resolution, documenting and reporting. To be successful, this candidate should feel comfortable taking on many tasks that require various skills and appropriately prioritizing those tasks' completion. This person is responsible for expanding the advanced microgrid capabilities of AlphaStruxure but improving our existing platform in house.

Software Development and Systems Management candidate will oversee a wide range of responsibilities related to managing and maintaining the technology infrastructure, software systems, and IT services for the company. This role involves the comprehensive management of office technologies, employee onboarding and offboarding, and various administrative and operational tasks. The ideal candidate will have a strong background in IT management, excellent communication skills, and the ability to manage multiple projects simultaneously.

What you’ll do:

API Development:

Able to create, maintain, and implement the source code that makes up Application Programming Interfaces (APIs)
Prepare and implement functional specifications and test data
Design, modify, and implement APIs based on architecture frameworks and guidelines whether internally developed or via third-party integrators

Power Platform:

IT Services, Office Technologies, and Employee Management systems:

Oversee and manage IT services, Kizan-related tasks, and the AlphaStruxure Admin Center. Maintain office technologies such as computers, monitors, phones, printers, and handle the complete onboarding and offboarding process for employees.

Telecommunications and Financial Systems Management:

Manage Verizon services for company phones, Comcast services for office internet connectivity, HSO finance jobs, and the SKGlobal extension for the Finance team. Serve as the JP Morgan Chase Administrator.

CRM, Dashboard, and Operations Support:

Oversee Dynamics 365 CRM and Finance & Operations systems, manage LCS cycles and updates, and create and maintain dashboards using Trellispoint. Provide operational support including UOC work management, and NOC maintenance.

Systems Administration and Backup:

Serve as the Concur systems administrator, manage Calendbridge integration with Uplight, and oversee quicklinks and Teams extension subscriptions. Conduct physical backups of IT systems and onboard new software systems like Motivosity, Bluebeam, and Adobe.

Cloud, Storage, and Development Management:

Manage Microsoft Entra ID, Azure Portal, BLOB storages, and UOC Azure VMs. Oversee the Finance DEV Center, act as the Microsoft DevOps project admin, and manage ASX DNS with NameShield

Security, Compliance, and Communication:

Work with Mandiant on cybersecurity efforts, manage ASX Cybersecurity documentation, and serve as the Brivo Administrator. Manage relationships with expoIT for NOC network setup and communicate with external partners like Uplight and Federal

Project and Platform Management:

Manage the Asite platform, including structure creation and usability support for the team. Communicate with movers, manage relationships with service providers, and support HubSpot integration

The successful candidate will have the following qualifications:

2 years or more in software development projects (academic or on the job)
Proven experience in IT management or related roles
Strong capabilities with using Power Platform and Power BI
Ability to build knowledgeable, collaborative, and innovative solution teams
Ability to develop and lead partner collaborations
Strong oral and written communication skills
Excellent customer relationship and interpersonal skills
Confident speaker able to present at conferences and lead varied workshops
Experience with Microsoft Azure, Dynamics 365, and other relevant platforms is highly desirable
Able to work with multiple stakeholders
Familiar with computer programming languages (VB/Excel, C, C++, Javascript, Python), database schemas (SQL), and HTML5 rendering desirable

Additional Key Responsibilities:

Support ASX Cyber Security design and operations including the incident response program
Help develop a due diligence inventory of acceptable design standardization for electrical equipment, distributed energy resources, energy storage, energy system automation, and microgrid controls related to the IntegrateTM digital platform
Enhance the technology providers and partners database as related to IntegrateTM design standardization

What you’ll need:

The successful candidate will be an adept problem-solver and far-sighted thinker with at least 5 years of relevant experience, demonstrating solid analytical and practical skills combined with the eagerness to develop these skills as our organization grows. The candidate will thrive as team player in a fast-paced, constantly evolving work environment, exhibiting a positive, collaborative demeanour across functional (technical and non-technical) teams.

Practical experience working in the project design phase and deep knowledge of how to develop and influence the project specification
A recognized leader who commands respect and can work with multiple stakeholders
Ability to independently propose project scope and negotiate partnerships
Ability to closely collaborate on teams and lead teams; ability to lead collaborative proposal development.
Strong oral and written communication skills
Strong ability with customer relationship and interpersonal skills
Confident speaker able to present at conferences and lead technical workshops
Bachelor’s degree in software related discipline
2+ years’ experience working in a similar role and industry or equivalent

Nice to have:

Knowledgeable in computer system architectures, topologies, and hardware
Knowledgeable in Industrial networking including switches in managed networks
Foundational understanding of IP networking principals and the ability to articulate troubleshooting and fault-finding processes with network engineers
Strong understanding of Cyber Security, Digital Safety, and Information Security
Desire to work in an entrepreneurial/start-up environment which is fast-paced, dynamic, and may require inventing methods and procedures as we grow. The candidate must have a sense of initiative, an ability to adapt quickly, and to excel in a variety of activities
Experience with writing software and API development plans and specifications

Education:

Bachelor’s degree in computer science, engineering or a related discipline; additional professional qualifications in Microsoft Power Platforms, API development and integration, data management, data automation and cybersecurity are desired.

Benefits & perks that we offer:

Generous PTO
Flexible/Remote Work Culture
Competitive Compensation
Health, Dental and Vision coverage for you and your dependents
401k match – Fully Vested day one
12 paid holidays
Flexible Spending Account/ Health Spending Account
Paid parental leave
Tuition reimbursement
Fertility/adoption reimbursement
Health & wellness program and discounts
Professional development & training

Our commitment to you:

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success – on the job and beyond.

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